Refund policy
All sales are final
Because our products are handmade personal care items, we do not offer refunds and cannot accept returns or exchanges of opened or used products.
Damaged, incorrect or missing items
We want every order to arrive perfectly. If your order arrives damaged, leaking, incorrect or missing an item:
- Email us at goddesselixiraura@gmail.com as soon as your order arrives.
- Include your order number and clear photos of the item(s) and the packaging.
- Once we review your photos, we'll make it right with either a replacement of the affected product(s) or store credit of equal value.
Photos are required for every claim, so please keep your packaging until your claim is resolved.
Questions
Reach us anytime at goddesselixiraura@gmail.com.